How Rekyndl Drives Repeat Bookings and Reduces OTA Dependency

Rekyndl by The Reward Store is a consumer loyalty platform for hotels, airlines, online travel agencies, tour operators, and hospitality groups. It helps travel businesses convert one-time guests into loyal customers by rewarding bookings, stays, referrals, and repeat visits with personalised, redeemable rewards.
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60%

of travellers are more likely to choose a brand that offers a loyalty program

Expedia

80%

of hotel guests say loyalty programs are key to their booking decision

Hotel News Now

40%

of guests will pay more for a hotel if they have loyalty program access

HospitalityNet

Challenges Solved By Rekyndl

Challenges Rekyndl Solves for Hospitality & Travel

High Churn to OTAs and Competitors

Challenge: Guests book via Booking.com or Expedia because those platforms offer better rewards - reducing your margins through OTA commissions.
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Rekyndl solution: A fully branded direct-booking loyalty programme with VIP perks, early check-in, and room upgrade rewards that OTAs cannot match.

Seasonal Engagement Gaps

Challenge: Hospitality businesses struggle to keep customers engaged during off-peak periods, resulting in revenue volatility.

Rekyndl solution: Automated seasonal campaigns - off-season discounts, bonus point events, referral bonuses - that re-engage past guests between stays.

Fragmented Reward Systems Across Properties and Services

Challenge: Managing rewards separately for hotels, restaurants, spa, and add-ons creates a disjointed guest experience.

Rekyndl solution: A unified loyalty experience where guests earn and redeem across every service touchpoint - stays, dining, spa, excursions - from a single account.

Solutions We Provide for Hospitality & Travel

Rekyndl Features for Hospitality & Travel

Exclusive VIP Rewards

Reward loyal guests with early check-in, room upgrades, complimentary breakfast, lounge access, and private tour packages - perks that create emotional loyalty price cannot match.

Multi-Currency & Multi-Country Support

International guests earn and redeem in their local currency. Rekyndl operates across 120+ countries - critical for international hotel groups and airlines.

Referral Reward Programmes

When a referred guest completes a booking, both the referrer and new guest receive rewards - creating an organic acquisition engine.

Instant Booking Rewards

Issue points immediately upon booking confirmation - not after check-out. Instant gratification increases booking completion rates and first-impression loyalty.

Seasonal & Event-Based Campaigns

Deploy targeted reward campaigns around key travel seasons, festivals, and events. Automated seasonal incentives keep your brand top-of-mind between stays.

Unified Rewards Across All Channels

Whether a guest books via website, mobile app, call centre, or in person - their loyalty points accrue to a single account. One programme, every channel.

Benefits for Hospitality & Travel

The Key Benefits

Increased Repeat Bookings

Personalized rewards and loyalty incentives keep customers returning, leading to more bookings over time.

Improved Customer Satisfaction

Providing customers with tailored rewards enhances their experience and encourages them to choose your services again.

Higher Referral Rates

Referral programs help expand your customer base while rewarding loyal guests, leading to organic growth.

Security you can trust

At The Rewards Store, we prioritize data protection, ensuring a secure and compliant ecosystem with top standards for data security and privacy.