Rekyndl
Rekyndl for CXOs
Build a Consumer Loyalty Strategy That Drives Revenue, Retention, and Competitive Advantage
CXOs - CEOs, COOs, CCOs, and CGOs - are ultimately accountable for customer retention metrics, revenue growth, and competitive positioning. Rekyndl by The Reward Store is the enterprise-grade consumer loyalty platform that gives leadership teams a scalable, measurable, and ROI-positive mechanism to retain customers and grow lifetime value.
What Do CXOs Need From a Consumer Loyalty Platform?
5-7x
higher cost to acquire a new customer than to retain an existing one
Harvard Business Review
25%
increase in revenue from just a 5% improvement in customer retention
Bain & Company
62%
of consumers in loyalty programmes spend more with that brand
McKinsey
Challenges We Solve for CXOs
Strategic Challenges Rekyndl Solves for CXOs
Customer Churn Eroding Revenue
Challenge: High churn forces constant reinvestment in acquisition, masks true revenue growth, and inflates CAC. Many businesses lose profitable customers silently because there is no early-warning system tied to engagement decline.
Rekyndl solution: A loyalty programme that creates stickiness through earned value - points, tiers, and rewards that make switching feel financially costly to the customer.
Rekyndl solution: A loyalty programme that creates stickiness through earned value - points, tiers, and rewards that make switching feel financially costly to the customer.
No Unified Loyalty Strategy Across Business Units
Challenge: Large organisations run fragmented loyalty initiatives - one for retail, another for digital, another for services - with no unified customer view.
Rekyndl solution: A single loyalty platform that consolidates all customer engagement programmes under one roof, with enterprise-level reporting across all business units and geographies.
Rekyndl solution: A single loyalty platform that consolidates all customer engagement programmes under one roof, with enterprise-level reporting across all business units and geographies.
Unable to Measure Loyalty ROI for the Board
Challenge: Without clear metrics, loyalty programmes are treated as a cost centre rather than a revenue driver.
Rekyndl solution: Real-time dashboards tracking retention rates, programme ROI, CLV trends, redemption economics, and tier progression - enabling data-driven board reporting.
Rekyndl solution: Real-time dashboards tracking retention rates, programme ROI, CLV trends, redemption economics, and tier progression - enabling data-driven board reporting.
Solutions We Provide for CXOs
How Rekyndl Is Built for CXO-Level Scale
Enterprise Customisation
Configurable at every level - earning rules, tier thresholds, reward catalogs, communication cadences - to align with your specific business model and customer value proposition.
Omnichannel Unified Experience
Customers earn and redeem consistently whether they interact online, in-store, via app, or through a call centre - increasing programme satisfaction and reducing complaints.
Tiered Rewards That Drive Aspirational Behaviour
Premium tier benefits keep your highest-value customers loyal while motivating lower-tier customers to progress - reducing churn at every level of the base.
Gamification
gamification elements, such as badges, challenges, or leaderboards, CXOs can make the loyalty program more interactive and fun, boosting customer participation and motivation.
Automated Operations at Scale
Point accrual, expiry, redemption, tier reassignment, and campaign delivery all run automatically - reducing the operational cost of enterprise loyalty management.
Cross-Sell Revenue Built In
Reward customers for adopting additional products or services - creating a systematic cross-sell mechanism embedded in the loyalty experience itself.
Benefits for CXOs
The Key Benefits
Benefits for CXOs
A strong, consistent recognition program fosters a positive work culture that aligns with company values.
Higher Employee Performance
Personalized rewards and recognition programs motivate employees to perform at their best.
Data-Driven Decisions
Analytics and insights allow CXOs to optimize reward programs and align them with business goals for measurable results.
The Reward Store is an all-in-one rewards platform dedicated to transforming the way businesses engage, motivate, and retain their teams through customized rewards and loyalty programs. With a focus on innovation, we offer a wide array of employee rewards, channel partner incentives, and business gifting solutions designed to suit diverse organizational needs.
Golden Partner Award
