What Do Gift Card Market Size and Growth Trends in 2026 Mean for Marketing Leaders?

Team The Reward Store
June 5, 2025
May 15, 2026
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Introduction

The global gift card market is expected to reach US$650.1 billion in 2026, growing 7.8% year on year, according to ResearchAndMarkets’ Q1 2026 update.  

For Marketing Leaders, this is not only a gifting trend. It signals a wider shift in how brands use prepaid value, customer choice, promotions, loyalty rewards, refunds, incentives, and retention journeys. Digital gift cards now sit at the intersection of customer engagement, channel growth, employee rewards, and revenue generation.

This article explains the gift card market size in 2026, the growth trends shaping adoption, where digital gift cards outperform traditional reward models, and how brands can use platforms such as RedeemStack by The Reward Store to issue, distribute, and measure voucher campaigns with greater control.

Why Is the Gift Card Market Still Growing in 2026?

The gift card market continues to grow because it solves three commercial problems at once: customers want choice, brands want measurable engagement, and finance teams want prepaid value with better cash flow visibility.

ResearchAndMarkets estimates that the global gift card market will reach US$650.1 billion in 2026 and grow to US$865 billion by 2030.  That growth shows that gift cards have moved beyond seasonal gifting into customer acquisition, loyalty, refunds, promotional campaigns, employee recognition, and channel incentives.

Digital adoption is another major driver. IMARC Group estimates that the global digital gift card market reached US$513.8 billion in 2025 and will grow at a 12.79% CAGR between 2026 and 2034.  This faster growth reflects a preference for instant delivery, mobile wallet compatibility, digital redemption, and lower operational friction.

For Marketing Leaders, the strategic value lies in flexibility. A gift card can work as a reward, a retention trigger, a referral incentive, a refund alternative, or a campaign mechanic. Unlike a flat discount, it gives customers a defined value to spend, while keeping the brand experience controlled and measurable.

What Gift Card Growth Trends Should Marketing Leaders Watch?

The first major trend is the shift from physical to digital issuance. Digital gift cards reduce fulfilment delays, make last mile distribution easier, and support real time campaign delivery.

IMARC links digital gift card growth to wider smartphone penetration, mobile wallets, and the use of gift cards as marketing tools.

The second trend is enterprise adoption. Gift cards now support customer loyalty, employee recognition, channel partner incentives, referral campaigns, complaint resolution, promotional credit, and milestone rewards.

The Incentive Research Foundation’s 2025 outlook reported renewed optimism for non cash rewards, including merchandise, gift cards, and event gifting, across North America and Europe.

The third trend is personalisation. McKinsey reports that effective personalisation most often drives 10% to 15% revenue lift, with some companies achieving 5% to 25% depending on sector and execution capability.  Gift cards become more powerful when brands match them to customer segments, purchase behaviour, loyalty tier, region, and campaign intent.

The fourth trend is ecosystem breadth. Forrester’s 2025 loyalty research states that consumers value not only financial rewards, but also the ability to earn and use points across different brands, receive tailored offers, and access special status.  

This supports a clear conclusion: choice matters as much as reward value.

How Do Gift Cards Compare With Discounts, Cashback, and Points?

Gift cards perform differently from discounts, cashback, and points because they create a defined redemption moment. A discount reduces price immediately.

Cashback delays value. Points require a loyalty structure. A gift card gives customers a clear amount, a clear reason to return, and a clear redemption path.

Reward Mechanic Comparison
Reward Mechanic Best Use Case Main Limitation Marketing Leader View
Discount Fast conversion Can weaken margin and train price seeking behaviour Useful for short campaigns, weaker for long term loyalty
Cashback Transaction incentive Often feels delayed or functional Effective where customers value monetary return
Points Structured loyalty Needs active programme management Strong for repeat engagement when redemption is easy
Gift card Choice led reward, refund, promotion, incentive Requires issuance and redemption controls Strong when brands need flexible, measurable customer value

Forrester’s B2C marketing and customer experience predictions warned that rising price sensitivity could lead to a 25% decline in brand loyalty in 2025.  

That matters because discount only strategies may win transactions without building preference. Gift cards can protect value perception because they reward the customer without simply lowering product price.

The best decision depends on intent. Use discounts when the goal is immediate conversion. Use points when the goal is structured loyalty. Use gift cards when the goal is flexible redemption, repeat purchase, referral activation, service recovery, or campaign based value.

Why Are Digital Gift Cards Becoming a Strategic Marketing Asset?

Digital gift cards are becoming strategic because they connect reward value with data, speed, and measurable customer action.

A digital gift card can be issued instantly, distributed across multiple channels, personalised by segment, and tracked through redemption. This gives marketing teams better visibility than many traditional reward mechanics.

Forrester’s 2025 loyalty platform landscape states that loyalty platforms help brands manage programmes and campaigns, collect and analyse customer insights, and support loyalty initiatives across the customer lifecycle.  

Gift cards fit directly into that lifecycle because they can support acquisition, onboarding, repeat purchase, reactivation, referral, and advocacy.

Marketing Leaders should treat gift cards as campaign infrastructure, not only as a reward catalogue item.

For example, a brand can issue digital gift cards for first purchase activation, high value customer retention, subscription renewal, delayed delivery compensation, festive campaigns, dormant customer win back, and referral completion.

The Reward Store’s product suite connects rewards, loyalty, recognition, voucher issuance, storefront redemption, and channel incentives across global markets.

The supplied company brief states that The Reward Store serves 250 plus clients across 120 plus countries, with a catalogue of 5,000 plus brands and products including ApplaudIQ, Rekyndl, Paytives, and an integrated storefront.

What Framework Should Brands Use Before Launching Gift Card Campaigns?

Marketing Leaders should use a simple V.A.L.U.E. framework before launching gift card campaigns.

Framework Elements Table
Framework Element Question to Answer Why it Matters
Value What value will the customer receive? Prevents underwhelming rewards and protects perceived benefit
Audience Which segment should receive it? Improves relevance and avoids unnecessary reward spend
Lifecycle Which behaviour should it influence? Connects gift cards to acquisition, retention, referral, or reactivation
Usage Rules What validity, eligibility, and redemption rules apply? Protects margin and prevents campaign misuse
Evaluation How will performance be measured? Links rewards to ROI, redemption, repeat purchase, and revenue

This framework helps brands avoid the most common mistake: issuing rewards without a clear behavioural objective. McKinsey’s personalisation research shows that relevance, timing, and execution influence the value brands capture from personalised engagement.

A gift card campaign should therefore start with a business goal. If the goal is customer acquisition, the campaign may reward first purchase or referral completion. If the goal is retention, it may reward repeat purchase or renewal.

If the goal is service recovery, it may offer store credit after a poor experience. If the goal is channel growth, it may reward partner sales milestones.

How Can RedeemStack Help Brands Issue and Distribute Gift Cards at Scale?

RedeemStack by The Reward Store helps brands create, manage, and distribute voucher and gift card campaigns through a centralised platform.

The Reward Store describes RedeemStack as an all in one platform for seamless issuance, processing, and distribution, with custom gift cards designed to drive sales, enhance loyalty, and maximise revenue.

For Marketing Leaders, the value sits in campaign control. RedeemStack supports promo code creation, redemption rules, validity settings, user eligibility, targeted offers, customer behaviour based customisation, real time analytics, and ROI tracking.  

This helps teams move from fragmented voucher campaigns to structured, measurable reward operations.

RedeemStack is especially relevant when brands need to issue rewards across regions, channels, customer segments, or partner networks. It also supports broader reward strategies across The Reward Store ecosystem, including gift cards, merchandise, travel, dining, experiences, and global storefront redemption categories.

When gift card campaigns become frequent, manual management creates risk. Codes can become difficult to track, redemption rules can vary by market, and finance teams may lack visibility. A dedicated issuance and distribution platform gives marketing, operations, and finance teams a shared system of control.

Frequently Asked Questions

What is the gift card market size in 2026?

The global gift card market is expected to reach US$650.1 billion in 2026, according to ResearchAndMarkets’ Q1 2026 update. The same report projects the market will reach US$865 billion by 2030.

How fast is the digital gift card market growing?

IMARC Group estimates that the global digital gift card market reached US$513.8 billion in 2025 and will grow at a 12.79% CAGR from 2026 to 2034.  The growth comes from mobile wallets, instant fulfilment, digital commerce, and the use of gift cards in marketing and reward campaigns.

Why do Marketing Leaders use gift cards in customer campaigns?

Marketing Leaders use gift cards because they offer choice, speed, measurable redemption, and clear customer value. They can support acquisition, retention, referrals, reactivation, service recovery, and loyalty campaigns without relying only on discounts.

When should a brand use gift cards instead of discounts?

A brand should use gift cards when it wants to encourage future engagement rather than reduce the current purchase price. Discounts are useful for immediate conversion, but gift cards can support repeat purchase, customer retention, and controlled reward value.

Can The Reward Store help brands issue gift cards globally?

Yes. RedeemStack by The Reward Store helps brands create, manage, distribute, and track voucher and gift card campaigns across multiple channels. It supports custom offers, redemption rules, customer segmentation, and campaign analytics, which makes it suitable for scalable reward operations.

Conclusion

Gift cards have become a measurable growth tool, not merely a seasonal gifting product.

The 2026 market data shows continued expansion, with digital gift cards growing faster because brands need speed, flexibility, personalisation, and campaign control.

Marketing Leaders should focus less on issuing rewards for visibility and more on linking each gift card campaign to a defined behaviour, segment, and ROI metric.

The next phase of growth will belong to brands that combine gift card issuance, analytics, redemption control, and customer experience in one operating model.

Ready to turn gift cards into a measurable growth channel? Explore RedeemStack by The Reward Store to issue, distribute, personalise, and track voucher campaigns across customers, partners, and markets.

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